1.) Cancellation/No-Show Policy for Appointments (consultations and follow-ups):
Please allow up to 24 hours for cancellation. We understand there are times when one will miss an appointment due to emergencies or obligations. However, when you do not call to cancel an appointment, you may be preventing another patient from getting treatment.
2.) Cancellation/No-Show Policy for Procedures:
Please allow at least 48 hours for the cancellation of procedure appointments. Due to the amount of time needed for the procedure, last-minute cancellations can cause problems and added expenses for the office.
3.) Scheduled Appointments:
We understand that delays can happen. However, we must try to keep other patients and doctors on time. If a patient is 15 minutes past their scheduled time, we will have to reschedule the appointment.